D. Jung:
The CEM70's performance is demonstrated by its low periodic tracking error: <±3.5 arc seconds for CEM70 and CEM70G, and <0.3 arcsec RMS for CEM70EC. Along with the stability aspect, the CEM70 features an advanced cable management system consisting of more ports in more locations preventing tangle ups and reducing the chance of fractured cables
Ioptron is a little deceptive in how they state their PE specification (IMO). The quality manufacturers (like Software Bisque, Astro-Physics, etc) generally specify their PE peak to peak. Ioptron knows that and know that at first glance most people are going to read their spec as peak to peak. In reality, their specification at +/-3.5" IS 7" peak to peak.
PHD2 cannot, nor can a PEC implementation, correct for non-curve/PE. What that means is that as long as the guide error/PE is a true S curve no problems. If it is a sudden shift/spike like hitting a speed bump, there is little that a PEC or PHD2 can do. PHD2 will work to get the guide star back in on target but that does not mean you won't wind up with a bad frame(s) every time that speed bump comes around.
Ioptron are relatively good mounts for their class (mass produced Chinese manufacture). I had a GEM45 for a while - it worked well until it didn't. I sent it back after VERY slow response and delays from Ioptron Customer support; they found the lower RA bearing mount had come loose, repaired it and sent it back. I just couldn't bring myself to trust it again, so sold it a short time later. QA/QC for all the mounts coming from China (Skywatcher, Ioptron, etc) is something of a lottery.
Ioptron has some serious issues around PEC - their implementation is rudimentary at best even as compared to their similar class competitor SkyWatcher. I'm assuming they may have made some improvements in the two years since I had my GEM45. Back then their PE/PEC routine would only capture one worm revolution and could only be done with their software; tools like PEMPRO that do a more complete/complex curve fitting could not be used. Even SkyWatchers EQMOD PE/PEC routine was more capable than Ioptron by a significant margin.
Which raises the other issue - with Ioptron PEC implemented, it seems to be a 50/50 possibility that the mount won't guide. In those instances, Ioptron's PEC routine fights any guidance inputs with some pretty bad results. I've always been suspicious that this contributed to the woes Ioptron had with their half-assed encoder implementation, although that was bad enough in its own right.
Other than what Guide Assistant can tell you about the unguided performance/PE over 2-3 worm cycles, all the guide performance graphs/calibration aren't going to help you with Ioptron customer support. For Guide Assistant to be of best help, your PA has to be as close and exact as you can get, so that what you see in Guide Assistant is illustrative of the tracking/PE performance and errors from PA are minimized.
Follow the directions from PHD2 on establishing the baseline. Create a new profile in PHD2 - you need to have a 'fresh' start and the only way to do that is create a new profile. The AI's in PHD2 are complex and always 'learning'. As a consequence you really can't reset all the settings to get back to where you started at, hence the need for a new profile if things get way out of kilter.
You need to pick a star as close to 0dg DEC as possible, and within 10dg or less west of the meridian (minimizes the visual affect of atmosphere and prevents a meridian flip in the middle of the process). Insure that all your settings in PHD2 or correct (focal length of the guidescope, camera pixel size, etc). If you have that option and ability, I do recommend an IR block/bandpass filter in you guide scope - this will minimize some of the movement of the stars due to atmospheric conditions/turbulence.
Run a calibration so that PHD2 'sees' how your mount responds to inputs, backlash, etc. The part that you need for discussions with Ioptron Customer support is the Guide Assistant run that you follow with. When troubleshooting, I typically have gone 2-4 worm revolutions, depending on the tracking/PE error. You don't want to continue to the point that PHD2 loses the guide/reference star. You will want to save that log/graph as that will be what you have to send to Ioptron Support if it demonstrates out of spec PE and/or movements/spikes that cannot be corrected. For example, if you have a nice sinoid curve going but a sudden 3" spike that jumps the PE even if it is still within spec, there is a problem as no PEC nor PHD2 can correct for that.
PHD2 Support is great about helping providing an in-depth analysis of their log data from guiding sessions, but you need that starting baseline to help them out. The unguided Guide Assitant plus an accurate polar alignment will tell you what the mount/OTA combination is doing with no external influences of than the rig itself. The calibration and guide data, tell you how PHD2 and that baseline of your mount are interacting.
FYI - PHD2 support will tell you that if you have the option for an OAG, use it. There will always be issues with subtle movement, differential flexure, etc with an external guide scope. Just remember you need different profiles in PHD2 for one vs the other.
One additional piece of info I learned about the hard way. I experienced a sudden onset of poor performance with my current mount (SB MyT) from one night to the next. I made several changes, checks and was getting conflicting/inconsistent data. Then I had a sudden epiphany when I remembered a discussion on the MyT forum about the internally routed user cables. There is supposed to be a loop left inside so that the cables don't drag or put tension on either axis so that they can move freely without hindering the mount. When I checked, my cables were pulled tight even though I was certain I had left a loop. So I fed the cables back in eliminate the tension but I marked them where they entered the mount. What I discovered is that gravity/mount movement was slowly working the cables out the cable exit at the rear of the mount. I resolved this by used a ty-wrap to secure/create a strain relief point against the mount/pier to prevent the cable from feeding out. I haven't had any issues since doing that.
Clayton